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"How was your stay": some tips to manage hotel user reviews

“How was your stay”: some tips to manage hotel user reviews

We know in the hotel & travel industry that “User Generated Reviews”, customer service and quality of the customer’s experience are the main keys if you want to run a succesfull business.
But does everybody know about Travel 2.0 and how to manage “User Generated Reviews”?
I think not, let me explain a exemple with Ritz Hotel […]

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23 fév 2008 | Claude | 0 comments | Continued